Q: Does Microsoft offer any assistance with upgrade projects?

A: If your project is for an implementation of more than 150 users, Microsoft provides a dedicated upgrade engineer to your project.

With fewer than 150 users you have access to the library of reference documents and resources available in lice cycle services (LCS).

A la carte support contracts are also available but expensive.

Navigating an upgrade project without an upgrade engineer or highly qualified partner can prove both problematic and expensive.