If a successful ERP implementation means on time, on budget and delivering expected functionality then all ERP implementations fail. They fail by degrees. Some spectacularly, bringing down entire companies and others mundanely by slowly wasting time, money and human potential. Everyone knows this fact but no one addresses it. In the sale and implementation of new systems everyone uses the same tools and methodologies that fail time and time again, defining insanity. At TurnOnDynamics we are committed to identifying new processes, tools and attitudes to improve the selection and implementation of ERP systems.

For a quick primer on project Madeira check out eWeek: Microsoft's Outlook-centric, software-as-a-service business management offering for SMBs goes live in the United States. Question: If you were Microsoft, would you rather sell a single, one-thousand user AX deal or one thousand, one user Madeira deals? My...